We aim to supply quality items from recognised manufacturers. We are continually expanding the site, endeavouring to provide more goods for your enjoyment.
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.
You must not:
(a) republish material from this website (including republication on another website);
(b) sell, rent or sub-license material from the website;
(c) show any material from the website in public;
(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
(e) redistribute material from this website except for content specifically and expressly made available for redistribution such as our newsletter.
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.
The advertising of products on our website constitutes an “invitation to treat” - not a contractual offer.
Prices stated on our website may be stated incorrectly.
The purchase of products via our website will be subject to our terms of sale.
We will ask you to agree to our terms of sale each time you purchase a product or products via our website.
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.
To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
(a) to the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature;
(b) we will not be liable for any consequential, indirect or special loss or damage;
(c) we will not be liable for any loss of profit, loss of bargain, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information;
(d) we will not be liable for any loss or damage arising out of any event or events beyond our reasonable control;
(e) our maximum liability in relation to any event or series of related events will be limited to £500.00
|Orders up to £5||£1.50|
|Orders up to £15||£3.00|
|Orders up to £25||
|Orders up to £40||
|Orders above £40||
We understand that from time to time you may wish to return a product to us.
We have created this 30 day returns policy to enable you to return products to us in appropriate circumstances.
This returns policy applies to customers in UK.
This policy does not affect your statutory rights (such your rights under the Sale of Goods Act 1979 and the Consumer Protection (Distance Selling) Regulations 2000).
Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:
(a) we receive the returned product within 30 days following the date of purchase of the product;
(b) the returned product is unused, in its original unopened packaging with any seal or shrink-wrap intact, with any labels still attached, and otherwise in a condition enabling us to sell the product as new;
(c) you comply with the returns procedure set out below; and
(d) none of the exclusions set out below apply.
In order to take advantage of your rights under this returns policy, you must:
Email us at email@example.com With your surname and the word Return.
We will then reply with instructions.
Products must be returned with a proof of your purchase included (email confirmation etc.)
Products returned under this policy must be sent by recorded delivery to:
MG Partyware Returns
UNIT 3 Albion Trading
You will be responsible for paying postage costs associated with returns under this policy.
The following kinds of products may not be returned under this policy:
(a) food, drink and any other product liable to deteriorate within the period set out in Section 1 and 2 above;
(b) DVDs, CDs other audio or video or audio-visual recordings;
(c) computer software (whether on CD-ROM, DVD-ROM or otherwise);
(d) newspapers, periodicals, magazines or similar products;
(e) toiletries and cosmetics;
(f) any product made to your specification;
(g) any product made to order;
(h) gift vouchers.
(i) some sale items.
We will send you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy excluding the original delivery charges and excluding the costs of returning the product to us.
Where the product was sent with free postage we may make a small reduction in your return to cover this.
We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your returned product.
Where you return a product in contravention of this policy (and where you do not have any other legal right to return the product):
(a) we will not refund or exchange the product;
(b) we may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product; and
(c) if we do not receive payment of such additional amount within 14 days of issuing a request for payment, we may destroy or otherwise dispose of the returned product in our sole discretion without any liability to you.
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
We may collect, store and use the following kinds of personal data:
(a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services including contact details.
(c) information that you provide to us for the purpose of registering with us including contact details.
(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters including email addresses.
(e) any other information that you choose to send to us;
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website; We will use the persistent cookies to: enable our website to recognise you when you visit;
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
Our payment services providers may also send you cookies.
Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites [, including this one].]
We may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(d) send to you goods purchased via the website, and supply to you services purchased via the website;
(e) send statements and invoices to you, and collect payments from you;
(f) send you general (non-marketing) commercial communications;
(g) send you email notifications which you have specifically requested;
(h) send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)
(i) provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
(j) deal with enquiries and complaints made by or about you relating to the website; and
(k) other uses.
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
All our website financial transactions are handled through external payment processors such as Paypal Sagepay or Googlepay. We will share information with them only to the extent necessary for the purposes of processing payments you make via our website.
In addition, we may disclose information about you:
<br/ > (a) to the extent that we are required to do so by law;
<br/ > (b) in connection with any legal proceedings or prospective legal proceedings;
<br/ > (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
<br/ > (d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
Information which you provide may be transferred to countries (including the United States, Japan or other country which do not have data protection laws equivalent to those in force in the European Economic Area.
In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world.
You expressly agree to such transfers of personal information.
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our password protected)servers.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password.
You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).
You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)
The website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Please let us know if the personal information which we hold about you needs to be corrected or updated.
Prize draws, competitions and promotions are at the total discretion of the company and may be varied, suspended or closed without prior notice. All participants are deemed to have read and accepted this condition and there is no right of appeal.
CONTACT - Feel free to contact us with any queries. We are open Monday-Friday 9am-5pm.
Sales Hotline: 0161 637 1195
Customer Support: 0161 637 1195
Fax No.: 0161 798 7888
Or write to us at
47 Bury New Rd
Company Reg No: 7365888
VAT No: 998 1891 42
ACCEPTANCE POLICY Successfully submitted orders do not denote that the sale is accepted and final until we mark an item for despatch at the warehouse
ACCEPTED PAYMENT - Paying online is simple - we accept Master Card, Visa, Switch/Maestro and Solo cards. We authorise all card orders in 'real-time' and an email will be sent to you detailing your order.
If you place an offline order, you will be contacted by one of our representatives to arrange payment.
Most areas where we collect information will have an opt-out option, so you can ensure that you do not receive any further information from us. If there is no opt out option (e.g. the secure order form) then you can safely assume you will not be added to our mailing list. We only send emails to customers who choose to receive them. We never pass your information on to any 3rd parties.
We do not send random emails and you will always have the option to be removed from our mailing list.
SECURITY POLICY - Since inception the ishop system has processed over 150,000 items to over 35,000 unique customers. We take security seriously and our systems are monitored 24/7. We are an approved payment solution provider for Barclays Merchant Services, Nat West Streamline and The Bank of Scotland. As such, our security systems have been vetted.
DELIVERY - Items advertised on our website are usually kept in stock. If for any reason we cannot dispatch your order within 72 hours (excluding weekends) we will notify you by telephone or email. You will be given the opportunity to cancel the order or choose an alternative.
ANTI-FRAUD MEASURES - We operate a strict security check procedure, to ensure that your credit card details are being used by only you. This may occasionally delay the dispatch of your items if any of the following are applicable:
In the event of your order being held for any of the reasons above, one of our representatives will contact you within 24 hours of placing your order (excluding weekends) by phone or email.
You may then be asked to fax us confirmation of your details, change the delivery address, confirm by post your billing address or use different card details.
We cannot be held responsible for any delay on your goods and the order will not be considered confirmed until you have verified your details with us. Next Day orders will be sent on a Next Day service only when your details have been checked and confirmed
Returning Defective Items
If you have received a defective item, you should contact us within 14 days of receiving the item so that we can advise you whether to return it. If it needs to be returned you must then return it within 30 days of receiving the item. You should include paperwork with your original order number. We recommend using Royal Mail's letter or parcel service (whichever is most appropriate) in all cases. Always request the cheapest method of returning the item.
When the item arrives back with us, we will refund your card for the cost of the item and delivery charges, and the cost of returning the item to us. You must include a receipt for the return postage. Alternatively you can choose to have a replacement item (if available). We will review the condition of the goods before issuing a refund or replacement and contact you if the claim is in doubt.
Cancelling Your Order - Items Not Required or Not Suitable
You can cancel your order before it has been dispatched and receive a full refund if your card has been debited.
If you wish to return an item which is not suitable or no longer required, you should return it within 14 days of receiving the item. You should include paperwork with your original order number stated.
When the item arrives with us we will refund your card the item but NOT the delivery charge or cost of returning the item to us. You can choose to have a replacement item (if available). The goods must be unused and we will review the condition of the goods before issuing a refund or replacement and will contact you if the claim is in doubt.
If the product has not yet arrived with you, you can choose to refuse a delivery from our couriers. The item will be re-routed back to us via the same courier service and we will treat the item as not required or not suitable. We will refund your item, but will deduct the cost of re-routing the delivery.
If we fail to deliver the correct goods or if they arrive damaged, please notify us as soon as possible after delivery and we will arrange for replacement goods to be dispatched immediately. We may at our discretion collect the faulty or wrongly delivered goods at no expense to you. If you are requested to return them your postage will be refunded.
DELIVERY CHARGES - Our delivery charges vary from product to product as some items are supplied directly from a number of different manufacturers and vary substantially in size & weight.
You can always find the delivery charge for the items that you intend to order within the shopping basket (accessed by clicking the CHECKOUT button) before you finalise the order and process payment. You must select the appropriate delivery service. 'Standard Delivery' is mainland UK only. Extra charges will apply for non-mainland UK orders - please contact us if you would like a quote for delivery. By selecting standard delivery to a non-mainland UK destination, we are not obliged to send your goods. You will be contacted regarding extra payment. Items that can be posted with Royal Mail standard letter or packet service (e.g. dart flights etc) will not usually be subject to an extra charge.
COMPLAINTS - Should you have any complaint regarding this site, the services offered, or given, please email us at firstname.lastname@example.org. We will respond in detail within five working days during which time we may need to contact you. You will be kept well informed at all times.
DELIVERY TIMES: If for any reason we cannot dispatch your order within 72 hours (excluding weekends) we will notify you by telephone or email. You will be given the opportunity to cancel or amend your order at any time prior to dispatch. Please call us if you require your order urgently or on a next day delivery service.
DELIVERY CHARGES:The delivery charge is confirmed within the shopping basket (accessed by clicking the CHECKOUT button) beforeyou finalise the order and process payment. Orders sent by Royal Mail will cost £1.95 or £2.99 (depending on the size/weight of the product), orders sent by courier (Interlink Express) will usually cost £6.99 and some large items (such as some playcentres & items with long poles or heavey weight above 20Kg) will incur a £20 delivery charge which may be included in the product price.
NON-MAINLAND UK ORDERS: We deliver to Northern Ireland, the Channel Islands, Isle of Man, Isle of Wight, Republic of Ireland and Scottish highlands and islands for an extra charge - please contact us if you would like a quotation. You must select the appropriate delivery service at the checkout. 'Standard Delivery' is mainland UK only. By selecting standard delivery to a non-mainland UK destination, we are not obliged to send your goods. You will be contacted regarding extra payment.
Great pack much more than I expected. Thank you
“Very good experience with this company. Their service was prompt and efficient and we received everything we ordered on time. ”
“The product itself we ordered was packaged carefully and did not arrive damaged.”
“Very happy with their service.”
“Very prompt delivery.”
“Quick and prompt delivery. Recommended”
“Arrived quickly and well packaged”
“The set was perfect and arrived promptly! Many thanks”
“Very prompt and items just as described”
“Have ordered these several times and they are good quality at a reasonable price. Prompt delivery”
“Impressed with the speed of delivery”